​​​​​​​​​​​ we at the national water company (nwc) offer you an initiative to facilitate the installation of a sewerage connection in your household and pay for its fees through a monthly installment of only 200 saudi riyals, without any interest. work with us to eliminate sewer overflows in al fursan district and king fahd suburb districts!al fursan district and king fahd suburb districts (district 1, district 2, district 3, and district 6) will be built in the phase 1. apply now for a sewer connection for your household!frequently asked questions “faqwhich districts are included in the initiative?districts that are currently covered- king fahd suburb districts (district 1, district 2, district 3, and district 6)- al fursan district.is it possible to pay for the connection to the sewer system in installments?yes, the connection can be paid in installments through digital channels, with a down payment of sr 200 and a monthly installment of sr 200.how much is the fee for connection to the sewerage system?the fee is calculated based on the criteria set out in the guide for the provision of water and sewerage systems ( e.g. plot area, number of units, etc.)will the water supply be disconnected if there is no connection to the wastewater network or the discharge outlet is not indicated?according to the water and wastewater provision guide, the customer is obliged to connect to the wastewater network and show the discharge outlet. he has 30 days to connect to the sewer network before the water connection is turned off.what happens if an application is submitted and the fee is not paid?the customer is required to connect to the sewerage network, and the water service will be disconnected if the fee is not paid. note that the fee payment period is 90 days.what is the deadline for payment of the fees?90 days from the date of issue of the fee notice.how is the wastewater consumption calculated in my monthly property bill if i have access to a water connection?the wastewater consumption is 50% of the water consumption and will be shown on your monthly bill.how is the wastewater consumption calculated in my monthly property bill if i do not have access to a water connection?wastewater usage is calculated at the financial equivalent of the instance as explained in the water and sanitation services provision guide.what happens if the monthly installments of the sewer connection fees are not paid?the monthly installment will be added to the monthly consumption bill. in the event of non-payment, the water connection will be disconnected in accordance with national water company policy.what requirements must be met?if there is water service, there are no requirements to apply for a sewer connection service. however, if there are any deficiencies in the customer's data or application, it will be returned to the customer to attach the supporting documents (title deed, building license, etc...) to be completed afterward.how can i make an application if my property is an apartment in a residential building?the chairman of the community of owners or one of the owners within the residential building can apply for the service.does the deed to my property have to be electronic and up to date?in the case of benefiting from the water supply, there are no requirements for applying for a sewer connection. if data is missing from the application, the deed copy can be attached by digital channels​.can i benefit from the installment payment initiative for the sewer connection if i have an existing consumption installment contract?yes, you can.how long does it take to connect the service after i pay the fees?service will be provided within 15 business days from the payment date.how long does it take for the sewer connection fee to be issued after the application is submitted?fees are issued within 10 days from the date of application (if there are no deficiencies in the application data).what are the channels through which installments can be paid?digital channels or through the sadad service.what are the customer categories who can use the installment service for sewerconnection fees?only residential customers.​​​

​the national water company (nwc) continued its operational works for the water system and maintaining the water supply of mecca and the holy sites in the service of the pilgrims.the company said that the water distributed to makkah, the holy sites, and public facilities in the grand mosque in makkah on eid al-adha amounted to 919,365 cubic meters, including water networks, fire-fighting networks, and cooling networks with high operational efficiency.nwc added that it is working to manage its water and environmental system with the latest smart technologies through the supervisory control and data acquisition (scada) center with trained national cadres, in addition to the readiness of field technical teams to handle and resolve the incidents and complaints received through the company's official channels.the company confirmed that its field work to ensure water quality continues. meanwhile, teams in the field are taking water samples and conducting laboratory tests to ensure water quality and its conformance to approved standards. more than 3900 laboratory test were carried out.​

​​​the national water company (nwc) pumped about 935,000 cubic meters of water into the networks of makkah and the holy sites yesterday.eng. mansour abu thunain, nwc ceo (acting), pointed out that pumping water into the holy sites includes water networks, fire-fighting networks and cooling networks. he stressed that the company's national cadres work around the clock to manage the water and environmental system in the holy sites with the latest technologies through the supervisory control and data acquisition (scada) center in mina.engineer abu thunain added that the on-site technical teams are working to handle and resolve maintenance complaints received through the company's official channels, whether through the tarwiah mobile app or the call center. he pointed out that the water quality teams take water samples and conduct laboratory tests to ensure their quality and compliance with the approved standards.​

​the national water company (nwc) deployed its capabilities and its entire human cadres to serve the pilgrims during this year’s hajj season 1444h by working to use modern digital technologies to implement its operational plan and monitor the distribution of water in makkah and the holy sites, serving the pilgrims of the grand mosque.the company manages the water and environmental services system through two supervisory control and data acquisition scada centers in makkah and the holy sites, which operate 24/7 to manage and monitor the strategic and operational storage and daily distribution system for drinking water and its consumption points.this involves the use of intelligent monitoring and control technologies to manage and operate the water system while monitoring water quality through real-time laboratory tests at water sources and distribution networks. the centers also measure and remotely track operating pressure through the system's electronic sensors in makkah, the holy sites, and the great mosque facilities to improve the efficiency of daily operations and ensure the sustainability of the services provided to god's guests.​

​​the national water company (nwc) announced the completion of all preparations for manage the water and environmental services sectors in makkah and the holy sites for this year's 1444h hajj season have been completed. nwc stressed that it has implemented its operational and technical plan for receiving the pilgrims this season in implementation of the directives of the wise leadership, may god protect them. the leadership is committed to using all capabilities and resources in the service pilgrims so that they can perform their rituals without any problems.the ceo of the company, eng. nemer bin mohammed al-shebl confirmed the readiness of the operational plan for this year's hajj season, which was developed at an early stage, and focused on providing the necessary quantities of water, to be distributed and pumped to makkah and the holy sites during the hajj season, with an operational and strategic storage amount of more than 3 million cubic meters, in order to provide the best services to the pilgrims.al-shebl said, the cost of the infrastructure development projects implemented and supervised by the company at the holy sites amounted to more than 253 million saudi riyals. several projects have been implemented to develop infrastructure, support water supply, raise the efficiency of networks in the holy sites, and increase the capacity of sewage transmission lines, in order to ensure the provision of the finest services to pilgrims.he pointed out that the projects include bolstering the water supply in arafat ritual site, requalifying water tanks and pumps, raising the efficiency of the cooling network supply (desert air conditioners) in mina ritual site, supporting real-time monitoring of water quality to activate proactive measures, supporting water tank supplies, increasing the capacity of sewage transmission lines, and improving and raising the efficiency of the water network in mina.al-shebl indicated that the operations in makkah and the holy sites are managed through control and control rooms through the (supervisory control and data acquisition) scada system, which specializes in monitoring water pressures in networks and tanks in the holy sites and makkah under the supervision of trained national cadres of more than 2,000 persons.the ceo of the national water company showed that the pumping of water continues around the clock in the grand mosque, the central region and the holy sites, with an average of up to 700,000 cubic meters per day, with the continuation of pumping water to all districts of makkah at 22 hours per day. additionally, the company is operating its water filling stations in makkah at full capacity, to cater for tanker requests for the districts that have no networks in this season. he confirmed that the company will continue its works implementation to achieve its targets by providing all services to the pilgrims since they arrive and until they leave.​