his royal highness prince saud bin naif bin abdulaziz, emir of the eastern region, today inaugurated 63 development projects for the environment, water and agriculture system in the region, at a cost exceeding 20.8 billion saudi riyals. hrh also laid the foundation stone for 59 development projects for the environment system in the region, at a cost exceeding 8 billion saudi riyals. all these projects are to achieve environmental and water sustainability, in accordance with the objectives of vision 2030. engineer abdulrahman bin abdulmohsen al-fadhli, the minister of environment, water and agriculture, attended the event.the emir of the eastern region stressed that these projects are a continuation of the great support that the environment, water, and agriculture sector receives from the wise leadership, may god support them. he added that this reflects on the lives of people in the kingdom in general and in the eastern region in particular. the emir noted that these projects represent a qualitative shift towards achieving environmental, water, and food sustainability, thereby contributing to the support of natural resources and providing a healthy and safe environment that improves the quality of life for citizens and residents.for his part, the minister of environment, water and agriculture explained that the projects serve all cities, governorates, and centers in the eastern region, in accordance with the directives of the wise leadership and in line with the goals of the kingdom's vision 2030.minister al fadhli explained that the projects aim to enhance the drinking water distribution system for beneficiaries in the eastern region. he noted that the saudi water authority (swa) has implemented 9 water projects at a cost of more than sr 12 billion. these projects include the jubail water transmission system across cities of the eastern region, the transmission of water from al-khobar to the university district in dammam, the transmission of water from the supply line to the industrial energy city, the transmission of water from al-tufaih water field to the jubail station reservoirs, the transmission of water from al-khobar to al-hofuf (phase ii), the construction of the jubail desalination plant (phase ii), the construction of the al-khobar desalination plant (phase ii), al-khobar seawater production system (phase i), and the jubail seawater production system (the million project). these projects aim to supply the cities of the eastern region with desalinated water, improve water quality in jubail, and increase the amount of desalinated water in the region.the minister pointed out that these projects included two projects implemented by the saudi water partnership company (swpc) at a cost exceeding sr 3.3 billion, including the independent jubail (3b) water project for desalination, with the aim of supplying the riyadh and qassim regions with 570,000 cubic meters per day. this is to meet the growing demand for drinking water and contribute to water security of the two regions. another environmental project involved the construction of a treatment plant west of dammam to reduce environmental damage and treat 200,000 cubic meters per day for use in various fields.minister al fadhli pointed out that the national water company (nwc) has implemented 38 water and environmental projects at a cost of more than sr 5 billion, including 20 water projects at a cost of more than sr 4 billion. he explained that the water projects included laying out some 1 million meters of main water lines and sub-networks, in addition to the construction of 52 reservoirs with a total capacity exceeding 1.5 million cubic meters, and pumping stations with a capacity exceeding 2.5 million cubic meters per day.the minister explained that the water projects included the implementation of three projects to improve water networks in the city of dammam, two projects to improve water networks in the governorate of al-khobar, two projects to improve the water network in the governorate of al-ahsa, and two projects to improve water networks in the al-qatif governorate.minister al fadhli stated that the projects include the development of a water transmission plant with the drilling of wells and replacement of water lines in hafar al-batin governorate, a project to equip the tufaih water field in the eastern region, and three projects for water networks in various areas of hafar al-batin and al-qaisumah governorates. additionally, there is a project for main and feeder water networks in various areas of al-aziziyah in al-khobar governorate. the projects also include expanding the water network in villages in al-ahsa governorate, implementing, qualifying, and completing water and sanitation facilities in diyar al-ahsa housing, constructing overhead reservoirs for the villages of al-ahsa and ibqiq, constructing a reservoir at the water station in al-khafji governorate, and replacing and implementing main and feeder water lines in various areas of dammam.the minister pointed out that in order to achieve environmental sustainability and eliminate environmental damage, nwc has completed 18 environmental projects at a cost of over 1 billion saudi riyals. he noted that the projects included more than half a million linear meters of sewage lines and networks, the construction of sewage treatment plants (stps) with a capacity of 189,000 cubic meters per day, and pumping stations with a total capacity exceeding 242,000 cubic meters per day.minister al fadhli noted that the environmental projects included the implementation of a sewage treatment plant (stp) in al-ahsa governorate (phase i); the implementation of a sewage project for the king fahad suburb, west of abu hadriya road in dammam (phase i); the completion of the expansion of the dual treatment plant in safwa (parts i & ii); the project to replace existing gravity lines with new discharge lines and to develop some existing pumping stations in dammam; the implementation of two sewage network projects in hafar al-batin and al-qaisumah governorates, the project to transfer flows from pumping stations in dammam to the new treatment plant; the project to transfer flows from the main sewage station in west al-faisaliyah in dammam to the new treatment plant in west abu hadriyah; a project for sewage networks and a pumping station in the al-nayfiyah neighborhood and various areas in al-ahsa; the extension of the sewage transmission line in al-aziziyah in al-khobar governorate, the expansion of sewage networks for plan 92/2 in al-khobar governorate, and the implementation of sewage networks and a pumping station in east al-mahdoud with a discharge line in al-ahsa.the minister said that the environmental projects implemented by the national water company (nwc) also included the completion of the sewage network, pumping station, and discharge lines in al-ahsa governorate, the tanker pouring area project at the al-hofuf treatment plant, the completion of sewage networks at various locations in ras tanura governorate, the extension of the sewage networks in plans 457/2 and 149/2 in al-khobar governorate, the implementation of the sewage line entering the al-maqribiyah station in al-oyoun in al-ahsa governorate, and the extension of a line between the old treatment plant and the triple treatment plant in dammam.minister al fadhli revealed that the saudi irrigation organization (sio) has implemented three projects at a cost of over sr 161 million, which included the construction of two reservoirs in sector 10 with all their facilities in al-ahsa governorate, the implementation of the infrastructure for the scada monitoring and control system for the main control room to cover all parts of the kingdom and connect it to sio branches and facilities, and a project to convert open irrigation channels to closed pipes in sector 8 in al-ahsa governorate, with the aim of providing consumers with recycled water to stop groundwater consumption, enhancing monitoring and compliance with standards to increase water use efficiency, and achieving irrigation water supply and availability to ensure the sustainability of water resources.the minister informed that the national center for vegetation development and desertification control has implemented 10 projects in the eastern region, at a cost of over (77) million riyals, including the afforestation of al-oyoun national park with (100) thousand trees, the planting of 500 thousand mangrove trees in the arabian gulf, a project to plant 616 trees in al-ahsa national park (phase ii), a project to plant 150,000 trees in al-hofuf, the supply and installation of 565 information boards in the eastern region, a project to supply and install 100 benches and 20 information boards for al-asfar lake park in al-ahsa governorate, and a project to protect new pastoral reserve sites (phase iii) in the eastern region.minister al fadhli pointed out that the ministry of agriculture's agency implemented a project to establish and qualify the king abdulaziz port quarantine station in dammam at a cost of over 52 million riyals, with the aim of screening animals entering the kingdom to ensure they are free of disease and issuing import and export permits.the minister confirmed that hrh the emir of the eastern region laid the foundation stone for 59 development projects at a cost exceeding sr 8 billion, with the national water company (nwa) implementing 42 water and environmental projects at a total cost of more than sr 7.2 billion. the saudi water authority (swa) will implement two projects at a cost exceeding sr 284 million, while the general organization for irrigation will implement three projects at a cost of sr 403 million. the ministry's water deputy ministry will implement a project at a cost of approximately sr 5 million. the national center for vegetation development and desertification control (ncvc) will implement three projects at a cost of more than sr 27 million, while the ministry of agriculture will implement four projects at a cost of approximately sr 5 million. the sustainable agricultural rural development program will implement four projects at a cost of more than sr 48 million.minister al fadhli explained that these quality projects were implemented in accordance with the best practices and technical expertise to reflect the progress of the environment, water, and agriculture system, in line with national strategies established to translate our country's ambitious vision 2030 and reflect the keenness of its leaders to provide all means of decent living for its citizens and residents. at the end of the ceremony, hrh the emir of the eastern region honored the participating entities.​

​the national water company (nwc) stressed the need to verify water meters through its digital channels before march 15, 2025. nwc indicated that failure to verify information will result in the suspension of additional services such as requests and reports raising, up to the suspension of water service.the company indicated that it has harnessed all its official channels to implement water meter verification requests, noting that it has dedicated a web page on its official website that includes a guide and answers to frequently asked questions (faq) about verificating the information of water service meters. this is part of the initiative to verify meters information and link them to the national identity or residence of the actual beneficiary, which will allow customers to fully benefit from water services and upgrade reliability of the meters.nwc called upon its customers who have not verified the water meter information present in their properties to take advantage of the deadline, at the end of which additional services will be stopped and no request, service or complaint will be completed for the beneficiary, pointing out that the last measures resulting from the lack of verification is to disconnect service from the meter until verification and linkage of its information with nwc. the company explained that the verification of the meter information allows the actual beneficiary to request services, follow their status through digital channels, and receive the bills and sms related to their meter. beneficiaries can also know the details of their respective account, follow their consumption and receive notifications in case it increases. nwc pointed out that the verification of the water service meter guarantees the rights of everyone, whether owner or tenant, and that after the end or termination of the lease contract for properties that have independent meters, the water meter returns in the name of the owner, but if the property is in several housing units, the owners must form an owners' association and appoint a representative to verify the meter. the company indicated that if there is a group of tenants in one property with a common meter, the meter remains linked to the owner of the property, and if the meter is in the name of a deceased person, the legal agent of the heirs must verify the meter information by adding the account and attaching the legal power of attorney.​

​the national water company (nwc) has dedicated a web page on its official website as a guide. it includes frequently asked questions “faqs” of its customers about verifying the information of water service meters. this is done under the initiative to verify meters and link them to the national and resident identity “saudi id and resident id”, thereby achieving full benefits of water services and increasing the level of reliability of the meters.nwc said, our page on our official website included methods of verifying meters information, explanation of what it means to validate them, why they should be verified, and where to verify my meter, in addition to a step-by-step explanation included in the guides for the water meter information verification service through its official channels.the company noted that its official channels receive customer requests for meter information verification round the clock. also, it welcomes to communicate with customers to help them or provide any service to them through the unified call centers 800 441 1110. this comes under the slogan addadi i.e. “my meter”, which was launched by the saudi electricity regulatory authority (sera) and the saudi water authority (swa) on october 15, 2024. the aim is to develop the services provided to beneficiaries including facilitating the communication process between the beneficiary and the service provider, ensuring that maintenance notifications reach the requester, in addition to improving the mechanism of issuing bills and overcoming the reasons for not reaching the actual beneficiary.nwc calls upon all categories of customers, whether property owners or tenants, to verify the information of the water meters in their properties in order to preserve their rights and benefit from all the services of the service provider.​

​​ meter information verificationthis page helps you learn more about meter information verification to ensure service continuity and benefit from all services. what does meter information verification mean?through meter information verifying service, we identify the actual beneficiary of the meter; we also identify their relation to the account, whether he/she is an owner or a tenant. thus, we ensure that the actual beneficiary receives the bills associated with their account to avoid accumulating it because of not updating their details. why should i verify my meter information?verification ensures continuity of service and easier communication with the owner or beneficiary. where can i verify my meter information?through the digital channels of the national water company.download the “national water” app ​ or verify through our ebranch here. guidelines verification steps through the “national water” app verification steps through the ebranch faqs how do i verify my meter information? log in to the e-branch or the nwc mobile app, you will see a notification of the accounts whose information need to be verified. why should i verify my meter information?authenticating your meter ensures that it is linked to your account, which helps in the continuity of the services provided to you.who is the actual beneficiary?he is the one who directly benefits from the meter, whether he is an owner or a tenant.i find it difficult to use digital channels, is there another way? we are happy to help you register with our digital channels and complete the account information verifying process by contacting the unified number 8004411110, or the customer care account on (x). if you are still facing difficulty, we welcome you to visit one of the service center branches. i want to verify my meter information, but my account data does not appear, and i have not received an update request, even though i am the actual beneficiary of the account, what should i do? if your data does not appear, add your account information to be verified by clicking on the “add account icon on the main page of the e-branch or the app. the digital channels have shown me account numbers that need to be verified, have they been linked to my identity?they have not been linked to your identity so far, and to link them, you must complete the necessary steps through the digital channels.what is the meaning of “acknowledgment that appears when i select “beneficiary?it is your acknowledgment that you are financially responsible for the meter.if i have properties, do i need to verify all the water meter information in them? yes, all meter information needs to be verified.i am a tenant in a property with a shared meter, do i need to verify its information? no, you do not have to, if the meter is shared, the landlord is required to verify its information.i am a tenant in a property with a separate meter, do i need to verify meter information?yes, you are required to do so and register in the system as a tenant, not an owner.i am a tenant in a property with a separate meter, does the water meter automatically return to the landlord's name after the end or termination of the lease? ​yes, the meter automatically returns to the landlord's name after the expiration or termination of the lease.i verified my meter information a while ago, do i need to verify its information again? there is no need, and you can make sure all your account information is verified by logging into the e-branch or the app.12- every time i go to the app or the branch, i get a notification asking me to update my meter data and i have nothing to do with this account, what should i do? the meter must be unlinked by clicking on the “update data box in the notification that appears and select the “i don't own this account option. i mistakenly entered that the meter does not belong to me, how can i change this? the owner submits a request to “transfer ownership of the property through our e-channels.when verifying meter information, what documents are required? for the owner, the title deed number must be entered, and if it is not available, the deed is to be attached, but for the tenant there is no need for any documentwhen i logged in to verify the meter information, i noticed an error in some of the account data, how can i change it?by visiting one of the company's customer service offices, we will help you to amend it.i leased a house with a separate meter, and before verifying the meter information, i found previously issued overdue bills on the account, do i have to pay them? no, you do not have to pay them. ​

​this page is to help you register your unregistered connection, in order to benefit from all the national water company's services, and to avoid disconnecting the service after 30 days from the date of the notification on the meter.​what is a connection? when requesting a water or sewage service connection to the property, the property will be connected to the public network of water or sewage through a connection. this connection has a special number registered in the systems of the national water company (nwc) and is linked to the customer's data.what is an unregistered connection? it means that the connection connecting your property to the water or sewage network has no data in the systems of the national water company.how do i know that my connection is unregistered? if you have the meter number, you can verify it directly by entering it in the field for it on the register an unregistered connection service page, on the nwc mobile app or e-branch. if you do not have registered connection, kindly fill out the required details on the page.why do i have to register my connection? registering your connection allows you to benefit from all the services of the national water company.how do i register my connection? log in through the e-channels (nwc mobile app. - e-branch) from the list of requests, select the service of register unregistered connection, and complete the required information.how could i access nwc's e-channels?to access the e-branchto download nwc mobile app​what will happen, if i do not register my connection? failure to register your connection within 30 days from the date of the notification on the meter exposes your property to disconnection of service.​