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News nwc embarks on implementing 15 sanitation projects in jeddah for sr +2.3 billion

​the national water company (nwc) announced that it has started implementing 15 development projects costing more than 2.3 billion saudi riyals and serving more than 1.3 million beneficiaries as part of its strategic plans to improve the level of service and increase the operational efficiency of the wastewater sector.among the projects, that the company has started to implement is the construction of a sewage pipeline from the areas east of haramain road to lift station 2 at the airport, known as the eastern tunnel project in jeddah city. this project costs more than 774 million saudi riyals and is being built using the latest advanced tunneling techniques that do not require a large number of inlets that could affect traffic and services.the company explained that the eastern tunnel project involves the construction of a main transmission line of about 14 kilometers. nwc pointed out that this is one of the most important strategic projects and the main artery to improve the environmental services system and eliminate environmental damage in a number of districts namely braiman, al manar, al ajwad, al samar, al montazah, al tawfiq, al rabieh, marrikh, al waha, and al nakheel, located east of haramain road in jeddah. the company pointed out that the project will avail about 1.1 million beneficiaries.nwc emphasized that it is working to improve the operational efficiency of environmental services and raising the quality of services in the areas east of haramain road through the implementation of the airport's sewage lifting project at a cost of more than 915 million saudi riyals with a capacity of 611,000 m3 per day. this measure aims to reduce pollution and contribute to increasing the coverage of services in the beneficiary districts.the company stated that it has started implementing the sewerage project in the districts of samer 1, 2, 3 and parts of samer 4 in jeddah with a total length of more than 17.8 kilometers and a cost of more than 54 million saudi riyals. this is intended to achieve the strategic corporate goals of eliminating environmental damage, optimizing infrastructure, improving services for the population and supplying 20,000 beneficiaries,nwc is continuing its wastewater disposal projects to increase the coverage of wastewater networks. the company has started implementing 10 projects for feeder sewerage lines to serve a number of districts in jeddah, namely al waha 1, 2 and 3, al shati 2, 3, 4, 5 and parts of al shati 6, parts of al nahda 1 and 3, al zahraa 4 and parts of al zahraa 1, 2 and 3. nwc has also implemented two surface water lowering projects, one in the districts of bahra governorate and the other in the districts of al raya, al mosaid and kilo 14, at a total cost of more than 620 million saudi riyals, covering more than 238 kilometers and serving more than 184,000 beneficiaries.the company emphasized that the remarkable development in the city of jeddah and the tremendous urban renaissance leads to accelerating the development wheel to implement improvement and development projects in accordance with the highest quality standards and performance, and to seek to increase the percentage of services in unserved districts to increase operational efficiency in the water and wastewater sector and achieve the goals of the kingdom's vision 2030.​

Site Pages grace period for the registration of irregular and unregistered water and wastewater connections

​​ ​​​​​the saudi water authority, in cooperation with the national water company​ introduced a three-month grace period for rectifying the status of water and sewerage connections. people with unregistered connections will be exempt from fines and penalties if they register during the grace period. by registering your connection, you can take advantage of this exemption and contribute to the conservation of water and environmental resources.​ ​​ to register your connection now through the “register an unregistered connection” service in the national water app ​ or through ebranch​ an irregular connectiona water or sewer connection that was not made through legal national water company (nwc) channels, such as service centers or digital channels, but was made by technicians with knowledge of the company's specifications. it may also be a connection that has been made arbitrarily and does not comply with the company's technical specifications. an unregistered connectiona water or sewer connection that has not been registered via the service centers or digital channels of the national water company.it is a water or sewerage connection installed in the property that is technically compliant, but not registered in the company's systems. no invoice has been issued to the customer for a water, sewage, or combined connection. frequently asked questions (faq) ​what are the requirements to obtain the service?all water or sewerage service beneficiaries can submit a request to register an unregistered connection. how do i register an unregistered connection?via digital channels, log in and select the unregistered connection registration service. fill out the required data and submit the request. which channels are available for registering my connection?the e-branch and the nwc smart phone app. is there a fee for registering an unregistered connection?no, there is no fee for registering an unregistered connection. what are the penalties or fines for an irregular connection?there are no penalties or fines during the grace period. monitoring of violations resumes after the grace period expires. what types of connections can be registered?water connection and sewerage connection. how can i tell if my connection is not registered?if monthly bills are not issued. you can search by the meter number in the unregistered connection registration service, which is available on digital channels. this service will show you the account number if the connection is registered.​ how can i check if i am connected to the water service?if the water meter is installed outside the customer's property and is visible to them, the customer can submit a request to register the connection. they should enter the water meter number, after which the system will check the request.if the meter is available and registered in the system, a message will appear to the customer stating the same. if the meter is not registered, it will be registered after a field visit from a concerned team. how can i check if i am connected to the sewerage service?this can be checked through the nwc app. if the service is available in the system, a message will appear to the customer stating that the sewerage service is registered. if the service is not registered, it will be registered after the concerned team visits the property. what are the benefits of correcting an unregistered connection to be registered?you will receive regular bills, avoid hidden leaks, and benefit from the company's services. how can i contact the support team?you can call 8004411110.​ how can i follow up on the request?via digital channels and the call center. how long does it take to register an unregistered connection?it will be registered after the grace period. do i have to be a property owner to login, or can a tenant do so?both of them can login. can the service be connected to commercial buildings, or it is only residential ones?both types of buildings are served.​ when does the grace period expire? expires on monday, august 18, 2025