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       Vendor Relationships responsib​ilities
Vendor registration and qualification
Evaluate vendor performance and supervise corrective actions Evaluate vendor performance and supervise corrective actions
Managing vendors' complaints, suggestions and requests Managing vendors' complaints, suggestions and requests
Material approval Material approval
Support local content Support local content


 

​All aspects of the procedures between the vendors and the vendor relations department will be conducted in a fair and ethical manner in order to maintain the common rights and service quality in terms of high standards and fairness towards our vendors.

The Vendor Relations Department will carry out its responsibilities to ensure that it is qualified based on standards and process principles consistent with the procedures and policy of the National Water Company.


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T’AZEEZ Program
The program was launched in 2021 based on key pillars: Supporting Vision 2030 to achieve a thriving economy, developing the Kingdom's wealth by contributing to increasing non-oil GDP, enhancing the contribution of the water sector to achieve economic development by keeping the maximum amount of money spent within the Kingdom through assets, services, manpower, goods, and technology, in order to drive local manufacturing and raise production efficiency.​

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In the event of a complaint, suggestion or inquiry, we hope that you will raise it through the Vendor Care System through the following link
Vendor Care System
For more information ​
​​FAQ
​For assistance, please contact the SRM via e-mail, for below inquiries:
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local content
 local_content@nwc.com.sa
Registration, supplier number, activatin​g the account, and supplier classification   S-Registration@nwc.com.sa
Materials Approval and manufacturers material_approval@nwc.com.sa
Project Qualification SPQ@nwc.com.sa
Supplier performance S-Performance@nwc.com.sa
System issues and supplier Invoice S-Care@nwc.com.sa


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