This page is to help you register your unregistered connection, in order to benefit from all the National Water Company's services, and to avoid disconnecting the service after 30 days from the date of the notification on the meter.
What is a connection?
When requesting a water or sewage service connection to the property, the property will be connected to the public network of water or sewage through a connection. This connection has a special number registered in the systems of the National Water Company (NWC) and is linked to the customer's data.
What is an unregistered connection?
It means that the connection connecting your property to the water or sewage network has no data in the systems of the National Water Company.
How do I know that my connection is unregistered?
If you have the meter number, you can verify it directly by entering it in the field for it on the "Register an Unregistered Connection" service page, on the NWC Mobile App or e-branch. If you do not have registered connection, kindly fill out the required details on the page.
Why do I have to register my connection?
Registering your connection allows you to benefit from all the services of the National Water Company.
How do I register my connection?
Log in through the e-channels (NWC Mobile App. - e-branch)
From the list of requests, select the service of "Register Unregistered Connection", and complete the required information.
How could I access NWC's e-channels?
To access the e-branch
To download NWC Mobile App
What will happen, if I do not register my connection?
Failure to register your connection within 30 days from the date of the notification on the meter exposes your property to disconnection of service.
