​​​​​​​​​​the national water company (nwc) is committed to enhancing its role in corporate social responsibility (csr) through strategic programs and plans aimed at serving the community and supporting its development. through these efforts, nwc aims to build sustainable partnerships and achieve a tangible positive economic and social impact.objectives​the national water company corporate social responsibility policies and initiatives aim to1-contributing to the social and economic development of local communities and supporting the comprehensive development process of the kingdom of saudi arabia.2-develop and enhance the capabilities ofnationaltalents, and support their empowerment in the labor market.3-promotetransparency and fair engagement with all stakeholders.4-reducingnegative social impacts and maximizing positive opportunities forthecommunity.5-implementingeffective and transparent communication channels with internal and externalstakeholders.6-issuing periodic reports on community participation and the company’s social performance.7-buildinga sustainable positive reputation for the company among stakeholders and the communities it serves.csr methodology at nwc​​​​corporatesocial responsibility is based on four interconnected pillarsas followseducation​the company works to raise customer awareness of the importance of water conservation, while supporting educational programs, organizations, and charities that play a key role in this area.health​thecompany seeks to contribute to building a healthy society by cooperating with health associations and organizations in various regions of the kingdom, and supporting the most needy cases, in partnership with charitable institutions and healthcare professionals.​community​thecompany focuses on enhancing community sustainability and effectiveness by participating in national and international events, in addition to supporting associations and activities that directly serve the community.environment​thecompany places special emphasis on environmental sustainability by integrating environmental protection into its water treatment and distribution processes, encouraging responsible practices to prevent pollution, and achieving efficient resource management. initiatives that were supported for2024-2025​​theprogram​trackorphan children empowerment initiative - insan association​educationelectronic quran devices for the blind (roya association)​educationsupporting the national committee for prisoners' care​comminity – health – educationsupporting the national platform for charitable work ihsancommunity – education – health – environmentsupporting the jood housing platform​communityiftar for fasting people initiative - khairat association​communityspeech and language therapy support project -disabled children's association(dca)​health​sensory integration clinic initiative project (disabled children's association(dca)​health​kidney dialysis machine donation project (kellana association)​health​recycling equipment project​environment initiatives supported by staff for 2024-2025​​theprogram​track​supporting orphaned children through ihsan platform; donations from this campaign will be dedicated to caring for the most needy orphans.​education​educational bags campaign​education​supporting the construction of mosques in cooperation with ihsan platform, donations from this campaign will be dedicated to the field of mosques and their maintenance.​community​provision of drinking water in cooperation with ihsan platform​community​drinking water provision campaign​community​back-to-school initiative to provide school bags for the most needy orphaned children, in cooperation with the donations platform.​community​winter clothing campaign for orphans​community​electronic device recycling initiative in cooperation with erteqaa association​​environment​the kiswat farah initiative collecting clothes for needy families in cooperation with the kiswa association.​environment​rewardand cover initiative​environment​cancer patient support initiative​healthawareness campaigns that nwc has participated from 2024-2025​​​theprogram​track​alzheimer's disease awareness campaign in cooperation with the saudi alzheimer's disease association​health​national blood donation campaign in cooperation with the first health cluster​health​​awareness campaign for al-widad charitable comminity for orphans​community​international day of persons with disabilities campaign in cooperation with the authority for the care of persons with disabilities​community​​

​the national water company (nwc) has completed implementation of water networks project in mahayel asir governorate, which cost sr 95 million, to serve several governorate districts. this project is part of the company's efforts to improve operational efficiency in the water sector, expand coverage in asir region, and provide reliable, sustainable water services, which aligns with the objectives of saudi vision 2030 and improves quality of life.the nwc company announced that it has begun operating the drinking water system in several mahayel districts after installing main lines and networks exceeding 226 kilometers in length to ensure service to over 49,000 people. the districts benefiting from this service are al-khalidiya, al-faisaliya, al-dars 1 and 2, al-nuzha, al-shahid, al-nazir, al-waad, al-balad, al-badie, al-hila, al-salamah, and al-janadriyah.the national water company has called on its customers in these 13 districts to request service via the company's smartphone app or websit.​

​as part of its strategic plans to support infrastructure in the water and environmental services sectors, the national water company (nwc) announced the completion of a sewage network project in parts of the leban district west of riyadh at a cost of approximately 31 million saudi riyals.the company explained that the project included implementing longer than 32 kilometers of sewage networks to provide service to over 11,000 residents of the district. nwc confirmed that the project is part of their efforts to reduce environmental damage, address optical distortion, improve environmental service quality, and keep pace with riyadh's urban expansion.the company stressed that it will continue to implement infrastructure projects according to the approved schedules to ensure the provision of high-quality, sustainable environmental services and to achieve the water sector targets in the saudi vision 2030. nwc called upon its leban district customers to request service through its official channels, via either the mobile phone app​ or the website.

​represented by the western cluster, the national water company (nwc) announced the completion of the south jeddah water projects through the implementation of three capital projects for the water sector. these projects include a network exceeding 250,000 meters and main lines exceeding 16,500 meters, at a cost of more than 152 million saudi riyals.the company indicated that the projects included water networks and main transmission lines to serve the al-qurainiyah and al-khomra districts. these projects aim to raise the operational efficiency of the water sector, improve infrastructure services in the governorate, and connect services to over 322,000 people.nwc explained that these implemented projects are an extension of the water services system projects in jeddah south previously completed at the al-ajwaid east and west, prince fawaz housing, al-alfiyah 1 and 2, al-huda, al-faisal, and al-fadhila districts. these projects included water networks and main transmission lines, as well as the construction of a 95,000-cubic-meter-per-day pumping station to support and enhance operations and increase the efficiency of water services.the company noted that it has begun accepting requests for service from residents of the targeted districts (al-qurainiyah and al-khomra). requests can be submitted through the electronic branchand inquiries can be directed to the unified number (8004411110) or through its digital channels. nwc noted the need to ensure that all required documents and data are attached to complete the request.the company confirmed that the implemented projects would contribute to water conservation and increase coverage rates for unserved districts as part of its strategic plan to implement infrastructure projects and to march progressively towards sustainability and quality of life in line with the saudi vision 2030.​

​the national water company (nwc) concluded its participation in the cityscape global exhibition 2025, hosted at the riyadh exhibition and convention center in malham under the theme “the future of urban living.” during the event, the company showcased its comprehensive suite of services designed for real estate developers, along with digital and proactive solutions designed to accelerate the delivery of water and wastewater services to development projects. it also highlighted its post-connection services, such as property registration and billing for property owners.the company explained that its participation reflects its commitment to ensuring efficient access to its services amid the rapid urban expansion taking place across saudi arabia under the leadership of the wise government, in addition to contributing to the ambitions of saudi vision 2030. the company also highlighted its streamlined procedures that enable real estate developers to obtain water and wastewater services for their projects more quickly and seamlessly.on the sidelines of the exhibition, nwc signed two agreements. the first, signed under the patronage of the minister of municipalities and housing, hemajed bin abdullah al-hogail, was with the ministry of municipalities and housing represented by the real estate developers services center (etmam). this agreement aims to enhance service efficiency, accelerate progress in residential projects across the kingdom, expand investment in the real estate sector, and promote data sharing.the company stated that the agreement seeks to strengthen cooperation across shared operational areas, unify efforts between both parties in digital services, and streamline the approval process for water and wastewater service designs. it also focuses on increasing awareness among real estate developers regarding the requirements and procedures for the services provided by the company. the agreement also aims to improve coordination and communication, process service requests through the balady platform, address challenges, and boost the efficiency of the operations room.the second agreement, meanwhile, was signed with the national housing company (nhc) and is designed to enable seamless data exchange between the two organizations. this will enable the automated and accurate transfer of ownership for developed real estate units to new owners, while also improving data integration and enhancing the overall customer experience.