NWC Warns: terminal water service cut-off for unverified meters on October 1st

Publication Date : 9/25/2025 10:00 AM
Last Modification Date : 9/25/2025 1:01 PM

​The National Water Company (NWC) has urged owners and users of unauthenticated water meters to register them through its digital channels before October 1, 2025. The company noted that failure to do so results in the automatic and permanent stoppage of service.

This initiative, launched in mid-October 2024, aims to register meters and link them to the national ID or residence permit of the actual beneficiary. Meter data verification ensures that customers can take full advantage of water services and other services provided by the company.

According to the National Water Company, meter data verification enables the actual user to request services, track their status via digital channels, and receive meter-related bills and SMS messages. Users can also automatically view their account details, track their consumption, and receive notifications in case of an increase.
The company stated that it has utilized all of its official channels to implement requests for meter data verification. It has also dedicated a page on its official website that includes a guide and answers to frequently asked questions (FAQs) about authenticating water service meters.

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