Requests Follow

This service allows customers to view current and previous requests/orders.


  1.  Logon through e-channels
  2. click "Requests follow up" under personal file​

Target audiences

Residential Sector

Commercial Sector

Governmental Sector

Service channels

Electronic Branch

Mobile Application

The Unified Number


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The National Water Company (a Saudi joint stock company, wholly owned by the state represented by the Public Investment Fund) was established in 2008, providing water and wastewater services on sound commercial bases in accordance with the international best practices.

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