Our Startegy

Publication Date : 11/11/2019 9:09 PM Last Modification Date : 1/25/2024 2:00 PM

​​​​​​​​​Strategic Pillars:

  • Customer Centricity

Improve customer satisfaction by enhancing water and service quality, and expanding water and waste water coverage​.

  • Fully Integrated Clusters

Ensure smooth integration with directorates in terms of human resources, processes, supervision and privatization readiness​.

  • Environmental Protection

Preserve non-renewable water resources and reduce the environmental impact of the water sector​

  • Financial Sustainability

Prioritize revenue optimization, cost reduction, leakage reduction as well as adding new revenue sources

Strategic Enablers:

  • Process and Operations Excellence

Increase operational efficiency, run effective and efficient operations and asset management that focuses on enhancing processes and HSSE improvements​.​

  • Analytics and Digitalization

Modernize IT systems, digitize processes, and adopt advanced analytics embedding trending technologies​.

  • High Performing Agile Organization

Establish best in class governance model, talent and performance management and work environment​.​

The National Water Company (a Saudi joint stock company, wholly owned by the state represented by the Public Investment Fund) was established in 2008, providing water and wastewater services on sound commercial bases in accordance with the international best practices.

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