Vision Providing high quality water, wastewater & environmental service at efficient costs while empowering people, protecting the environment & enabling sustainable development. Mission Receiving water from sources, distributing the water to consumers, collecting and treating wastewater, and collecting service charges.Strategic ThemesCustomer FocusProtect EnvironmentalHigh Performance Organizational (HPO)Financial Sustainability NWC Values Mutual Respect Through empowering and supporting our employees, and ensuring utmost respect in interactions within the organization and with outside parties. Solid Teamwork By working together as a single-minded unit, supporting one another by sharing information, and acknowledging that individual success stems for the team’s success. Outstanding Performance By achieving objectives with a high level of efficiency, learning from our mistakes, rewarding great performance, and celebrating success.. Commitment and Integrity Through our full commitment to provide the best quality services, preserve the environment, ensure the highest safety standards, and conduct all dealings with utmost integrity. Customer Focus By investing all required efforts, providing premium-quality services, and fulfilling clients’ needs.. Excellence and Innovation By offering innovative solutions, striving to achieve operational excellence, and exceeding clients’ expectations.