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Improve customer satisfaction by enhancing water and service quality, and expanding water and waste water coverage .
Ensure smooth integration with directorates in terms of human resources, processes, supervision and privatization readiness .
Preserve non-renewable water resources and reduce the environmental impact of the water sector
Prioritize revenue optimization, cost reduction, leakage reduction as well as adding new revenue sources
Process and Operations Excellence
Increase operational efficiency, run effective and efficient operations and asset management that focuses on enhancing processes and HSSE improvements .
Modernize IT systems, digitize processes, and adopt advanced analytics embedding trending technologies .
Establish best in class governance model, talent and performance management and work environment .
Strategic Objectives: (To view)