The National Water Company announced that it would be receiving its customers in Riyadh, Jeddah, Makkah and Taif during the weekends too, more specifically on Saturdays from 8:00am to 1:00pm.
NWC customer service centers will be open at the newly announced hours to meet the increasing demand on the services it offers and to cater for customers' needs in less time through direct and effective communication. Customers can also submit their requests around the hour via the call center at 920001744 or via ebranch
The company said that it is committed to providing the best water and environmental services to achieve customer satisfaction and enhance services further. It works hard to apply the latest quality standards to reduce customer requests' processing time. The company stressed that it will always be open to customer requests at any time via its officially announced service outlets.
Service centers are always there to provide all services to customers including water connection services, processing leakage, damage and environmental (wastewater) services requests, billing and information update.
It is worthy to mention that the company has previously announced an extension to the working hours in all its service centers from 08:00 to 20:00, which is a step towards caring for its customers and to allow for easier access to its services.