The National Water Company "NWC" issued the specifications for the management contract of operation and maintenance for the Eastern Cluster to local and international pre-qualified consortia. This is the third issued management contract to the pre-qualified consortia inviting them for bidding.
The company stated that the contract would engage the private sector in managing operation and maintenance of the water and sanitary drainage sectors at the Eastern Cluster of Saudi Arabia, which includes all the cities and governorates of the Eastern Region. NWC expects to begin receiving the tenders next June to assess them and complete the contracting procedures with the winning consortium.
The company noted that the management contract of operation and maintenance for the Eastern Cluster is the third one to be tendered in a short while. This contract contains key indicators to be reached, the most important of which are: improving and developing customer experience; raising operational efficiency through prorating costs, reducing water waste, and improving network management, in addition to contributing to financial sustainability.
NWC showed that the winning consortium of the Eastern Cluster contract will supervise the development, management, operation,, and maintenance of water and sanitary drainage systems, management and development of customer services, bill collection, leakage reduction, training, qualifying and developing current staff, and upgrading the performance of the water and sewage drainage sectors in the Eastern Cluster (Eastern Region), which amounts to more than 12 cities, governorates and centers.
It is noteworthy that NWC tendered the second operation and maintenance management contracts for the Central Region last December, and the date of receiving bids from qualified consortiums will be in early April 2021. The first management contract was for operation and maintenance of the Northwestern Cluster, which comprises the regions of Madinah and Tabuk, was concluded at the end of last year 2020 with a Saudi-French-Philippine consortium to undertake management of water services and environmental treatment for seven years.