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NWC App. Campaign

In order to create a better environment and streamlined transactions for all customers integrated, at high quality, and the NWC App. campaign under the slogan #ControlYourConsumption, with 30 services to be provided to beneficiaries of water and sanitation services in the various Saudi Arabian cities and governorates. 


Application download links:







media materials:

















The services provided by the App.:

Requests

​Request for a water or wastewater connection, tanker truck request, water tank washing, transfer and change of account ownership, change of meter location, opening meter after temporary closure, temporarily meter closure, installment of invoice, update billing units, debts consolidation, and update building units.

Complaints:

Objection to a violation, reporting network leakage, reporting meter leakage, high bill,  complaint due to rodents and odors , water outage, maintenance of a box, loss of manhole cover, remark on water quality, objection to a tanker truck, private property damage, conduct of the service provider, and stolen meter.

  • Notifications:
  • Misuse, sewage overflow – meter leakage, network leakage.

    • Services:
    • Booking an appointment, e-payment, setting consumption limit


    • Consumption Limit Service
    • A new service available to customers via NWC Mobile App.. It helps customer control monthly water consumption by sending SMS alert upon exceeding the consumption limit.  For more click here.