It is the National Water Company ultimate goal to develop long-lasting customer relationships, which contributes to a better quality of life. The National Water Company is determined to offer efficient and courteous customer service while delivering and committed to delivering safe, reliable and quality drinking water to your homes.
For that reason, we offer various means of contacts with our customers through:
All water Services are just one call away.
Call our Number now!
Whenever you suspect anything related to violations, wrong behavior, and unlawful conduct, or immoral behavior, or those that violate NWC’s policies, values, procedures, and/or instructions issued by those who work for the same, its current or former employees, representatives, members of its board of directors, members of its committees, its joint ventures, contractors, suppliers, customers, partners or volunteers, and any third party carrying out work within the range or limits of NWC’s properties or areas of work; including behaviors taking place inside or outside NWC headquarters relevant to the Company’s reputation and affecting the performance of its employees or exposes the Company to criticism by others; you can report these violations by sending an email to: (Whistleblower@nwc.com.sa). Remember to title the report and provide a clear description of the incident. In addition, you would be asked to optionally provide your name and contact details.