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The National Water Company has many customer service centers across the country for your convenience. Depending on the nature of your enquiry, you may be referred to another of our Centers for assistance.
Click on the nearest Customer Service Center below for contact details, the type of services offered at the branch, hours of operation, and a digital map showing how to get there.

City
Name Riyadh: AlMorooj Customer Service Center  
Email Almorooj-csc@nwc.com.sa  
Phone 800-4411-110  
Name Riyadh: Al-Rawabi Customer Service Center  
Email Alrawabi-csc@nwc.com.sa  
Phone 800-4411-110  
Name Riyadh: AlMurabaa Customer Service Center  
Email Almurabaa-rcsc@nwc.com.sa  
Phone 800-4411-110  
Name Jeddah: Herra International Market Customer Service Center  
Email jcbu.contactcenters@nwc.com.sa  
Phone 800-4411-110  
Name Jeddah: AlJam’aa Customer Service Center  
Email jcbu.contactcenters@nwc.com.sa  
Phone 800-4411-110  
Name Jeddah: AlMuraba’a customer Service Center  
Email jcbu.contactcenters@nwc.com.sa  
Phone 800-4411-110